FAQ

Home|FAQ
FAQ2020-05-07T14:49:27+02:00
Can I download a recording?2020-04-24T11:17:01+02:00

It is NOT possible to download a recording

Collegerama records lectures with a double video stream; which makes a fairly strong internet connection essential. We are not recording on high resolutions but already our stream is significant. Lowering resolutions to enable smooth playback on poor wifi is no option for us; slides would become unreadable as well as handwriting on black/whiteboards.

Collegerama uses an editor which can shorten video’s or remove specific parts. The editor keeps both streams (or sometimes even three streams) in sync with each other. If a lecturer specifies which part needs to be cut out, we will do so. This editor can not be used by students however.

More info about Copyright (TU Delft Library)

More info about Editting my recorded lectures Collegerama

How long will my recordings be available2020-05-07T10:20:02+02:00

Collegerama is seen as an online archive for video content for TU Delft. This will ensure that recordings will not be deleted unless specifically requested by the speaker.

All recordings that we have put online since 2004 are still on our server.

HTTPS security2019-07-18T14:01:57+02:00

the landing page of Collegerama is indeed not secured by HTTPS, but once you have made your selection you will be redirected to a site which is secured. Our site (Collegerama) will be upgraded tot HTTPS somewhere this year.

The content of Collegerama is only accessible through SurfConnext; your login and password are safe from hackers. Chrome simply tells you that the landing page is not secure.

I have a problem with login Collegerama2019-01-17T14:48:24+01:00

First check before contact:

  • You are able to login to Brightspace?

Collegerama is connected via SurfConext (which is the gateway to all TU Delft platforms). Collegerama only checks your netid on the authentication server. If you can login to your webmail, you should also be able to login to Collegerama.

Is it possible to make a Collegerama recording in any room?2020-04-06T15:39:20+02:00

No,

At the moment we have set up a number of lecture halls that have been drawn up according to the guidelines Covid-19. Based on the request, it will be determined in which room the lecture will be taken. We try to facilitate the teacher as much as possible to the facilities that he / she provided with the application.

We do try to use the rooms as much as possible with digital means to record them better than analogues.

Is it possible to record with Zoom with GDPR?2020-04-08T11:40:33+02:00
KBA3969: Flashes of color during playback of Mediasite content in Chrome2020-04-11T12:08:57+02:00
Go to the supplier
KBA3977: Multiple video content playback on iOS2020-04-11T12:09:02+02:00
Go to the supplier
KBA4013 Chrome: Flash errors when attempting to view Mediasite content2020-04-11T12:09:08+02:00
Go to the supplier
KBA4027: Playback issues in Safari with dual-video Mediasite content2020-04-11T12:09:21+02:00
Go to the supplier
KBA4048 Player: Chrome does not automatically play Mediasite content2020-04-11T12:09:13+02:00
Go to the Supplier
Lecture capture2020-03-20T13:20:17+01:00
Making several recordings in one time block2020-04-06T15:37:35+02:00

Yes,

It is possible to make more recordings in a recording time block.

Permission speaker recording2020-07-16T17:06:57+02:00

Click on button for download PDF

Playback issues in Edge browser after installing Windows 10 Creators Update2020-04-11T12:09:28+02:00

Knowledge Base Supplier: June, 6, 2017

Issue

After installing the Windows 10 Creators Update, Edge browser does not play Mediasite content where Flash is required.

Solution

Microsoft is restricting Flash in the Creators update. When Edge blocks Flash content it should display a warning with the option to “Allow once” or “Always allow” Flash on the current site. If you wish to override this behavior navigate to Menu > Settings > View Advanced Settings. Toggle “Use Adobe Flash Player” from Off to On.

Additional Comments

More information about this change can be found in the Windows Blog here.

 

 

Record your Virtual Classroom (YouSeeU)2020-04-07T20:38:32+02:00

It is possible to record and download Virtual Classroom (YouSeeU) which is offered via Brightspace.
This makes it possible to upload the video to Collegerama in order to keep this version as an archive.

More info and explanation can be found via the link below.

https://brightspace-support.tudelft.nl/youseeu-virtual-classroom2/#1550151481640-cb469433-188a

Recording request students2019-01-17T14:58:44+01:00

Requests for recording weblecture(s) is only possible by the teacher/employee. Students can not send a request.

Request Education Q42020-04-02T14:57:26+02:00

Update: 2 April:

The new education period 4 starts on April 20, 2020. At this moment we are preparing how we will work this period. On April 7, 2020, we will send all course managers (who are known via Brightspace) an email about the possibilities we can offer.

Because there is no official announcement yet for the upcoming teaching period 4, we request that you still apply for the application in the normal way. If other reports are made public in the coming weeks, we will review our working method.

Responsibilities FULL – lecture room2020-07-20T14:03:34+02:00

Last modifed: 20 July 2020

FIXED
CENTRAL CAMPUS RECORDING
MOBILE EQUIPMENT
in (lecture) Hall
Option A
Fully automated
Option B
Fully automated
Option A or B Option C
With camera control
Option D
With personnel
Rooms
  • 3mE-CZ A
  • 3mE-CZ B
  • BK-CZ A
  • Aula-CZ B
  • Aula-CZ C
  • CT-CZ A
  • EWI-CZ Ampere
  • EWI-CZ Boole
  • Pulse-Hall06
  • 3mE-CZ E
  • LR-CZ A
  • 3mE-CZ C
  • 3mE-CZ D
  • CT-CZ B
  • CT-CZ D
  • EWI-CZ CHIP
  • Aula-Auditorium
Microphone Only via Servicepoint Only via Servicepoint Only via Servicepoint Service Auditorium Only via Equipment Collegerama
Connect your Apple device Only via VGA
Note: Content Security for recording, HDCP protocol
Only via VGA Service Auditorium
  • HDMI
  • VGA
Connect your Windows device
  • HDMI
  • Displayport
  • VGA
  • HDMI
  • Displayport
  • VGA
Service Auditorium
  • HDMI
  • VGA
Room PC V V Service Auditorium X
Use of Smartboard V V
Only via Beamer
(4 Quadrant)
V Camera filming board
Use of chalkboard X V Camera filming board
Camera control Personel (SA) X X V V
(4 Remote camera’s)
V
What recording?
3 streams
2 streams
Responsibilities SHORT – lecture room2020-07-10T13:50:53+02:00

Not all lecture rooms have an operator on location, this makes you responsible for a successful recording. To make sure your entire lecture is recorded:

  • Use the microphone
  • Check the visibility of chalkboard/Smartboard
    • See more info: Responsibility – lecture room
  • Apple devices only:
    • Plug in via VGA
    • plug via HDMI?, Your content blocked in our recording with a green/black screen (HDCP protocol)

More detailed information on your responsibilities as lecturer.

Tip & Tricks – Home recording(s)2020-04-03T10:56:12+02:00
Tip and Tricks – Home recording(s)
Use parts of (old) recording(s)2020-03-18T09:12:33+01:00

Copy the url and paste one of the commands seen below directly behind the url. You can choose a starting point at a specific time. You can also add a duration (the playback will stop after a chosen lenght of time)

NOTE:  Use milliseconds

  • Playback starting point
    • URL -> ?playFrom=MILLISECONDE
  • Playback Starting point + Duration
    • URL -> ?playFrom=MILLISECONDE&duration=MILLISECONDE
What kind of network connection do I need to view a presentation properly2020-05-15T11:49:49+02:00

The constant connection must be at least 3mbps to view.

Collegerama must have a fixed network connection of 3mbps in order to view the recording properly. The platform is not set up like YouTube, which is a flat video and the bandwidth is constantly monitored and the correct video is chosen to play it properly. Collegerama works with several videos (speaker, presentation and, for example, smartboard), which are all available separately, so that the viewer can choose which video the big / small one wants to have on the screen.
If we offer multiple bandwidths (which is possible, it only costs much more storage), then a number of functionalities such as – at the moment – accelerated playback, which will benefit the students, will lapse. We try to give 95% of the students the guarantee to view recordings. Even though we find it very annoying for the students who experience this problem.

It is very difficult for us to determine where exactly the problem lies, because there can be so many issues after the network exit of TU Delft. In addition, we see no problems with the ICT networks department in the Collegerama server park, which is monitored 24/7.

Where will my recording take place?2020-04-06T15:44:03+02:00

Collegerama will decide, given on your desired recording facilities, which room is best suitable both for you as well as us.

Which video extension can I upload?2020-05-06T10:42:38+02:00

In the article below from the supplier you can find which video formats can be uploaded.

For fast processing, an .mp4; H264 the fastest option without the video yet to be transcoded.

Supplier – article KBA000003779
Why has my request from period q4 been canceled?2020-04-07T20:17:38+02:00

Because we now facilitate our service in a centralized manner, we have set up a number of rooms on campus. This means that we do not have to cross the entire campus with all our systems. It is now also not possible to provide education in all rooms and buildings are also closed. We also still use ordinary personnel (SA’s) to facilitate the admissions.
In the planning application it is not possible to adjust the location of the lecture and we do not want to put this work down with the faculty-schedulers to have it all changed. We also expect that not all applications will go through. We have also adjusted the times because lectures now simply take longer with admission without students and in order to facilitate more. We already noticed that 80% is being canceled and have therefore opted for this service. It is as required by the protocol to have as few personnel as possible. It would be a shame if we let staff come continuously, without a lecture taking place.

Why other time period than teaching hours2020-04-06T13:27:07+02:00

We want to be able to make as many recordings as possible for the teacher who wants to. We have noticed that admission takes less time than a regular lecture. The recording time now per lecture is between 60-80 minutes. As a result, we have made the blocks a bit shorter, so that we have the opportunity to realize one time block per day.

Can I download a recording?2020-04-24T11:17:01+02:00

It is NOT possible to download a recording

Collegerama records lectures with a double video stream; which makes a fairly strong internet connection essential. We are not recording on high resolutions but already our stream is significant. Lowering resolutions to enable smooth playback on poor wifi is no option for us; slides would become unreadable as well as handwriting on black/whiteboards.

Collegerama uses an editor which can shorten video’s or remove specific parts. The editor keeps both streams (or sometimes even three streams) in sync with each other. If a lecturer specifies which part needs to be cut out, we will do so. This editor can not be used by students however.

More info about Copyright (TU Delft Library)

More info about Editting my recorded lectures Collegerama

HTTPS security2019-07-18T14:01:57+02:00

the landing page of Collegerama is indeed not secured by HTTPS, but once you have made your selection you will be redirected to a site which is secured. Our site (Collegerama) will be upgraded tot HTTPS somewhere this year.

The content of Collegerama is only accessible through SurfConnext; your login and password are safe from hackers. Chrome simply tells you that the landing page is not secure.

I have a problem with login Collegerama2019-01-17T14:48:24+01:00

First check before contact:

  • You are able to login to Brightspace?

Collegerama is connected via SurfConext (which is the gateway to all TU Delft platforms). Collegerama only checks your netid on the authentication server. If you can login to your webmail, you should also be able to login to Collegerama.

Lecture capture2020-03-20T13:20:17+01:00
Recording request students2019-01-17T14:58:44+01:00

Requests for recording weblecture(s) is only possible by the teacher/employee. Students can not send a request.

Use parts of (old) recording(s)2020-03-18T09:12:33+01:00

Copy the url and paste one of the commands seen below directly behind the url. You can choose a starting point at a specific time. You can also add a duration (the playback will stop after a chosen lenght of time)

NOTE:  Use milliseconds

  • Playback starting point
    • URL -> ?playFrom=MILLISECONDE
  • Playback Starting point + Duration
    • URL -> ?playFrom=MILLISECONDE&duration=MILLISECONDE
Permission speaker recording2020-07-16T17:06:57+02:00

Click on button for download PDF

Which video extension can I upload?2020-05-06T10:42:38+02:00

In the article below from the supplier you can find which video formats can be uploaded.

For fast processing, an .mp4; H264 the fastest option without the video yet to be transcoded.

Supplier – article KBA000003779

Use parts of (old) recording(s)2020-03-18T09:12:33+01:00

Copy the url and paste one of the commands seen below directly behind the url. You can choose a starting point at a specific time. You can also add a duration (the playback will stop after a chosen lenght of time)

NOTE:  Use milliseconds

  • Playback starting point
    • URL -> ?playFrom=MILLISECONDE
  • Playback Starting point + Duration
    • URL -> ?playFrom=MILLISECONDE&duration=MILLISECONDE
Lecture capture2020-03-20T13:20:17+01:00
What kind of network connection do I need to view a presentation properly2020-05-15T11:49:49+02:00

The constant connection must be at least 3mbps to view.

Collegerama must have a fixed network connection of 3mbps in order to view the recording properly. The platform is not set up like YouTube, which is a flat video and the bandwidth is constantly monitored and the correct video is chosen to play it properly. Collegerama works with several videos (speaker, presentation and, for example, smartboard), which are all available separately, so that the viewer can choose which video the big / small one wants to have on the screen.
If we offer multiple bandwidths (which is possible, it only costs much more storage), then a number of functionalities such as – at the moment – accelerated playback, which will benefit the students, will lapse. We try to give 95% of the students the guarantee to view recordings. Even though we find it very annoying for the students who experience this problem.

It is very difficult for us to determine where exactly the problem lies, because there can be so many issues after the network exit of TU Delft. In addition, we see no problems with the ICT networks department in the Collegerama server park, which is monitored 24/7.

How long will my recordings be available2020-05-07T10:20:02+02:00

Collegerama is seen as an online archive for video content for TU Delft. This will ensure that recordings will not be deleted unless specifically requested by the speaker.

All recordings that we have put online since 2004 are still on our server.


Knowlegde articles from Supplier

KBA3969: Flashes of color during playback of Mediasite content in Chrome2020-04-11T12:08:57+02:00
Go to the supplier
KBA3977: Multiple video content playback on iOS2020-04-11T12:09:02+02:00
Go to the supplier
KBA4013 Chrome: Flash errors when attempting to view Mediasite content2020-04-11T12:09:08+02:00
Go to the supplier
KBA4048 Player: Chrome does not automatically play Mediasite content2020-04-11T12:09:13+02:00
Go to the Supplier
KBA4027: Playback issues in Safari with dual-video Mediasite content2020-04-11T12:09:21+02:00
Go to the supplier
Playback issues in Edge browser after installing Windows 10 Creators Update2020-04-11T12:09:28+02:00

Knowledge Base Supplier: June, 6, 2017

Issue

After installing the Windows 10 Creators Update, Edge browser does not play Mediasite content where Flash is required.

Solution

Microsoft is restricting Flash in the Creators update. When Edge blocks Flash content it should display a warning with the option to “Allow once” or “Always allow” Flash on the current site. If you wish to override this behavior navigate to Menu > Settings > View Advanced Settings. Toggle “Use Adobe Flash Player” from Off to On.

Additional Comments

More information about this change can be found in the Windows Blog here.