FAQ

These are the most frequently asked questions.

How to make a recording request

Lecture Capture with Course Code
Event or presentation

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External visitor
Due to all the many questions, we strive to answer the question within 2 working days.

High Impact & Bug reports

Maintenance

Due to an ICT maintenance weekend

Due to a planned ICT maintenance weekend, several connections will be intermittently unavailable on Saturday 12 and Sunday 13 December.

Collegerama will be short(s) breaks on Saturday 13 and Sunday 14 December. Please keep in mind that services Collegerama might also be unavailable during this time frame.

For actual status, check: https://meldingen-ict.tudelft.nl

Opening Hours

General questions:

Monday9:00 AM — 5:00 PM
Tuesday9:00 AM — 5:00 PM
Wednesday9:00 AM — 5:00 PM
Thursday9:00 AM — 5:00 PM
Friday9:00 AM — 5:00 PM
SaturdayClosed
SundayClosed

Server Down:

Monday8:00 AM — 10:00 PM
Tuesday8:00 AM — 10:00 PM
Wednesday8:00 AM — 10:00 PM
Thursday8:00 AM — 10:00 PM
Friday8:00 AM — 10:00 PM
Saturday9:00 AM — 10:00 PM
Sunday9:00 AM — 10:00 PM

Visitor address

Housed in building: Industrial Design

TU Delft | Library | NewMedia Centre
Landbergstraat 15
2628 CE  Delft

Contact via Whatsapp

In the past six months (jun-dec 2018) we have run a pilot to integrate Whatsapp into our website with an external supplier. Because certain functions have not yet been implemented and due to the high costs per message received, we will terminate our contract for the moment. As soon as the function(s) that we want to use are added, we will reconsider whether we will extend our contract again.

Contact via E-mail

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