FAQ

These are the most frequently asked questions.

How to make a recording request

Weblecture (serie)
Event or presentation

Create a support ticket

For Employee and Students (log in netID)
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External visitor

High Impact & Bug reports

Malfunction fixed Recording

Maintenance

Opening Hours

General questions:

Monday9:00 AM — 5:00 PM
Tuesday9:00 AM — 5:00 PM
Wednesday9:00 AM — 5:00 PM
Thursday9:00 AM — 5:00 PM
Friday9:00 AM — 5:00 PM
SaturdayClosed
SundayClosed

Server Down:

Monday8:00 AM — 10:00 PM
Tuesday8:00 AM — 10:00 PM
Wednesday8:00 AM — 10:00 PM
Thursday8:00 AM — 10:00 PM
Friday8:00 AM — 10:00 PM
Saturday9:00 AM — 10:00 PM
Sunday9:00 AM — 10:00 PM

Visitor address

Housed in building: Industrial Design

TU Delft | Library | NewMedia Centre
Landbergstraat 15
2628 CE  Delft

Contact via Whatsapp

In the past six months (jun-dec 2018) we have run a pilot to integrate Whatsapp into our website with an external supplier. Because certain functions have not yet been implemented and due to the high costs per message received, we will terminate our contract for the moment. As soon as the function(s) that we want to use are added, we will reconsider whether we will extend our contract again.

Contact via E-mail

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For Employee and Students (log in netID)